An Employee Assistance Program (EAP) is a confidential, work-based benefit offering free short-term counseling, referrals, and resources for personal and work-related issues like stress, substance abuse, family problems, or financial/legal concerns, aiming to improve employee well-being, productivity, and reduce absenteeism by supporting mental health and life challenges. EAPs provide a safety net for employees, offering support outside of work and helping companies foster a healthier environment.